5 tools used by @bentossell, Community Manager @ProductHunt

Ben Tossell is the community manager of Product Hunt. He is part of the team we manages an amazing community, 103K followers on Twitter  and 20K fans on Facebook!

Today he shared with our community 5 tools that make his job easier and more efficient!


Respondly is a web app for managing your community on Twitter with your team!

In the same place, you can answer to your followers, assign all tweets to your team, see your team in real time, monitor specific tweets, archive tweets as soon as you’re done with them… and even more 🙂



Intercom it’s a perfect tool for communicate with your customers!

All in one app including many features for manage your customers. You can chat with your visitors in real-time, engage your community with targeted email, push & in-app messages, get customers feedback and inside your app help your customers.






Slack has the most impressive growth over the past 10 years!

Slack it’s a messaging app for teams. With Slack you kill e-mail in your startup, 48.6% reduction in internal e-mail! And 32% increase in team productivity!

If you want to know more about this wonderful tool, read Why you should start using Slack right now!




Ben and Product Hunt team obviously uses Twitter!

For Product Hunt, Twitter is an impressive tool for managing their community and  to discuss with her!

104K followers, 44K tweets, 12K likes and just 5 following, awesome job guys! 🙂





Product Hunt

Finally, Ben uses Product Hunt (off course)!

Product Hunt is a website that highlights best new products, games, podcasts and books! Every day, discover a selection of the best news tools on the web!

The Product Hunt community upvote for the best products! If you want to upvote for SaaS Invaders, click here 😉




Thanks Ben for your recommendations with our community!

Follow Ben on Twitter